Business Analyst

Business AnalystUse Visio to rapidly investigate and improve business systems.

Fact Sheet: Business Analyst (pdf)

Today’s technology-driven business environment demands rapid adaptation and transformation to remain competitive. Business analysis plays a key role in ensuring that plans for transformation are developed properly and implemented efficiently. Harper Business Analyst training will help you gain an understanding of the structure, policies and operations of an organization and be able to recommend solutions. Explore workflow and flowcharting techniques using Microsoft Visio software to develop process improvement and conceptual design diagrams and prepare procedural documents that assist management with efficient, effective operations.


This program is comprised of three courses:

  • Introduction to Visio 2016, LCT 0600
  • Intermediate Visio 2016, LCT 0610
  • Business Systems Analyst, LPM 8010


Strong computer skills and familiarity with Microsoft Excel or equivalent experience. Previous project management knowledge recommended.


All Web Maintenance and Design digital badge courses are held at the Harper Professional Center, 650 E. Higgins Road, Schaumburg.


Courses not offered in the summer.

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