Parents: How to use HarperAccess

Parent video tutorial thumbnail image

Accessing HarperAccess as a designee video tutorial

First, a student  must log into MyHarper student portal to set you up as a designee.

Then, the designee will receive an email with login information.

Initial login to HarperAccess:

  1. Use the link in the email that was sent to you to be directed to the HarperAcesss designee login screen.
  2. When asked for your Action Password, enter it exactly as it appears in the email.
  3. You will be asked to reset your PIN. Enter the email address that the email was sent to, the old PIN (this is the Action Password that is in the email), and a new PIN.
  4. At the HarperAccess Home page, complete your Designee Profile. Fields with an * are required and you will not be able to continue without these being completed. Select Save when complete.
  5. Select the student name of whose records you would like to view. If more than one student has designated you as a designee, you will see multiple names listed.
  6. Select a page that is listed to view the student's records. Close out each screen when you are done viewing.
  7. Exit HarperAccess by selecting Exit or closing the web page.

Using HarperAccess to view student records:

  1. Log into HarperAccess using your email address and PIN you created during your initial login.
  2. Select the student name of whose records you would like to view. If more than one student has designated you as a designee, you will see multiple names listed.
  3. Select a page that is listed to view the student's records. Close out each screen when you are done viewing.
  4. Exit HarperAccess by selecting Exit or closing the web page.

Harper Access FAQs

The initial email you received about HarperAccess gave you a unique URL to access HarperAccess with a temporary password. If you have already gone to HarperAccess and set up your new PIN, then follow this link to access HarperAccess. This URL was also in the second email you received indicating that a relationship has been established by your student in HarperAccess. It is suggested that this URL be bookmarked as a favorite.
Please put your temporary password in the box for Old PIN on the PIN reset page, and then enter a new PIN (Personal Identification Number) according to the directions.
PIN is the acronym for Personal Identification Number and is a password made up of numbers that is used to access HarperAccess.
Change your password by going to the HarperAccess login page and select the "Forgot Pin" icon. An email will be sent to your email address with a unique link and temporary password. You will use your temporary password as the "Old PIN" in the PIN reset process.
If you receive this message, please follow the directions to request a pin reset: Enter your email address and then select "Forgot PIN". This will generate an email with a temporary password. Please note that when you enter your temporary password in the "PIN" field, the temporary password is case sensitive and cut/paste may add extra spaces which will result in a failed attempt.
On your designee profile page, update your email address and click save. When a person changes their email address, the system will then send two email messages.

The first to the old email address to inform you that a request for a change from this address has occurred. The second email is to the new email address indicating that a change to this address was initiated and a unique link to click confirming the change.
If you did not initiate the change, click the link to cancel the request.
Cookies are set when a person is accessing HarperAccess. It is very important that when you are finished to completely close the browser. This will release the cookies so that if you then access HarperAccess again, you will not see the error message.

HarperAccess Authorization

The student is in control of what has been authorized for you to view. Ask your student to email you the list of authorizations they have approved. If you are expecting to see something else, you need to discuss your need with your student.
The student is in control of the information that you can view. If you can no longer see an item, please contact the student.

HarperAccess Student Information

The student is in control of what has been authorized for you to view. Ask your student to email you the list of authorizations they have approved. If you are expecting to see something else, you need to discuss your need with your student.
HarperAccess is a product that is controlled by the student. They determine who may view their information. VIEW is the keyword. To be able to ask questions about this information with an official at Harper College, your student needs to give you FERPA authorization.
Contact the Registrar's Office at 847.925.6500.

HarperAccess Functionality

Yes. For each student that has identified you as a designee in HarperAccess, there will be a tab with each student's name along the top of the page. When you select a name, you will see the listing of the items that student has authorized you to see.
When an information item is selected, the information is displayed in a new window or tab. Located in the top left portion of the web page is the name of the student and their Harper College ID Number.