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Ryan Suby Director of Technology Operations Zurich North America
Ryan Suby has quickly ascended into a leadership role in technology, fueled by his
Harper College education and technical expertise in data, analytics and cloud infrastructure.
Today he’s director of technology operations for legal operations at Zurich North
America.
“Harper gave me the confidence to pursue opportunities I never imagined for myself,”
Suby said.
Suby graduated summa cum laude from Harper in 2014, earning an Associate of Science
degree in mathematics. Harper provided the stepping stone to transfer to North Central
College to complete his bachelor’s degree in mathematics. He recently earned an MBA
from the University of Arizona Global Campus.
With his bachelor’s in mathematics, Suby had considered a career in actuarial science,
even completing one of the tests. Then he discovered an opportunity that would shape
his future: a general insurance apprenticeship at Zurich North America, in partnership
with Harper.
“The mentorship and structure of the program gave me not only technical and business
skills but also the confidence to step into leadership roles,” Suby said. “And I rotated
through multiple departments to discover where I could make the most impact.” After
completing the apprenticeship in 2019 (and earning additional degrees at Harper),
Suby began his career in the legal department as a state filings and regulations associate,
bringing new tools and reporting capabilities into the team. Today, he leads initiatives
including the modernization of cloud infrastructure, implementation of a centralized
legal data platform in Microsoft Azure, and the integration of AI-powered tools to
streamline legal operations.
“I love the challenge of building systems that drive efficiency and empower others
to make better decisions,” Suby said. “I’ve always approached every opportunity with
curiosity and a willingness to raise my hand.”
Suby’s leadership extends to Zurich’s LGBTQ+ employee resource group, PrideZ. He helps
create inclusive spaces and connect Zurich with organizations such as Youth Services
of Glenview/Northbrook and Howard Brown Health. These partnerships support at-risk
LGBTQ+ youth and expand Zurich’s visibility in the community. He also organizes the
company’s participation in the Chicago Pride Parade Suby serves as treasurer of the Chicago Northwest Suburban CPCU Society Chapter (a
professional organization for claims, underwriting and insurance professionals). His
goal is to give back to the industry, the community and the next generation of leaders.
“Joining Zurich’s Apprenticeship Program in partnership with Harper completely changed
the trajectory of my career,” Suby said. “And now, mentoring and supporting others
has become one of the most rewarding aspects of my own career.”