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Customer service and sales professionals play a vital role in nearly every industry. From insurance and manufacturing to technology, healthcare, retail, and professional services, employers rely on skilled professionals who can build strong customer relationships, solve problems, and drive business growth.
Harper College's Customer Success and Sales Apprenticeship combines paid, full-time employment with industry-focused education, allowing apprentices to develop valuable workplace skills while earning a college credential. Apprentices complete Harper College's Customer Success and Sales Certificate through the college's Fast Track program. The fully online, accelerated format allows apprentices to take one course at a time while continuing to work full time. Learn more about the Customer Success and Sales Fast Track Certificate.
Throughout the apprenticeship, participants receive hands-on training from their employer, guidance from a workplace mentor, and ongoing support from a dedicated Harper College apprenticeship coach to help them succeed both academically and professionally.
Upon completion, apprentices earn the Customer Success and Sales Certificate from Harper College and a nationally recognized Registered Apprenticeship credential from the U.S. Department of Labor, demonstrating they have mastered the knowledge and competencies required for the occupation.
The Customer Success and Sales Apprenticeship prepares apprentices to:
Graduates are prepared for careers in a variety of industries, including insurance, manufacturing, healthcare, technology, logistics, retail, and financial services.
Potential job titles include:
Please note: Salary ranges vary by employer, industry, experience, and geographic location.
For more information about Harper's Fast Track Program, please call us at 847.925.6438 or email us at FTSTUDENT@harpercollege.edu.