Student Service Tech Support

Location and Contact Info

Contact the Student Service Desk for help with Blackboard, Student email, MyHarper Portal, and out-of-country access.

Building D, Room D116
847.925.6866
studentsd@harpercollege.edu

Hours of Operation - Fall Semester 2026 (beginning 8/24/2026)

Monday–Thursday: 7:30 a.m.–9 p.m.
Friday: 7:30 a.m.–4:30 p.m.
Saturday: 7:30 a.m.–1 p.m. (remote support via phone or chat only)
Sunday: Closed

Walk-In Support (no appointment needed):

Monday–Thursday: 7:30 a.m.–7 p.m.
Friday: 7:30 a.m.–12 p.m.

Visit Harper College's Academic Calendar for more on upcoming closures.

The Student Service Desk provides all students with help using

Blackboard
Harper Student Email
MyHarper Student Portal

Important MFA Update

Phone and Alternate Phone authentication methods (SMS and voice calls) will be retired on February 1, 2027. If you currently use text messages or phone calls to verify your sign-in, you must register for a new authentication method before this date.

Update your authentication method

Common Student Tech Questions

New to Blackboard?

These online tutorials will help you with your class assignments.

Information Security Safety Tips

Live Help