COVID-19 Student FAQs
May 7, 2020
We are committed to your success and understand technology access is an issue for many people. Here are some available resources to help you succeed:
- Internet access:
Free or Low-cost internet: Many local internet providers are offering special discounts or low-cost ways to get online. Talk with your local providers to determine the opportunities in your area. You can find your local providers through your city or village, or through a site like inmyarea.com or highspeedinternet.com.
Word, Excel, PowerPoint: students can download these programs for free on up to five mobile devices, five computers and five tablets. Download it online. Your username is your Harper email address (firstname.lastname@example.org) and your password is your six-digit birthday (MMDDYY). If you have trouble logging in, please call the Student Service Desk at 847.9256866.
- Graphing Calculators:
We have a limited number of graphing calculators available for semester-long loan. Request one.
We understand this situation is particularly stressful for students whose courses require hands-on work, whether on campus or at a partner location. The determination of course requirement fulfillment will happen on a course-by-course basis. Faculty are in the process of addressing this and will notify the students in their courses.
To provide you with the most flexibility, we are offering a no-harm grading policy for Spring 2020.
Like the rest of campus, the HarperStore is currently closed to the public. The HarperStore is continuing business online during the COVID-19 pandemic.
Email is the preferred contact method while the HarperStore is closed to the public.
Textbooks can be sold back to HarperStore through an online system provided by ValoreBooks. Visit the "Sell Your Textbooks" page and look for the instructions under "online" on the right-side of your screen.
Students who rented a textbook should have received an email from Follett Higher Education on or around March 20, 2020. The email included instructions on how to return textbooks through the mail to HarperStore. If you rented textbooks from the HarperStore and did not receive this email, please contact the HarperStore by email.