Harper College


Program Overview

This 6 credit-hour certificate program is intended to meet the needs of men and women in public safety dispatching roles at the local, state and federal levels and to prepare others to enter the public safety dispatcher career field. This certificate program meets the requirements of the Illinois Law Enforcement Training and Standards Board (ILETSB) Public Safety Dispatcher minimum standards, Association of Public Safety Communications Officers (APCO) Project 25 Public Safety Dispatcher minimum standards, and the National Fire Protection Association of NFPA 1061 Public Safety Dispatcher job requirements.

Program Requirements


A grade of C or better in all EMG courses is required for all students.

Number Course Title Credits
EMG 131 3

Description: Introduces students to the field of emergency services dispatching and provides an overview of its components and responsibilities. As such, it will provide the foundation for statewide competency as a public safety telecommunicator as outlined by the Illinois Law Enforcement Training and Standards Board (ILETSB) in its Public Safety Telecommunicator Training and Standards document, Basic Level Training Curriculum (September 1996).

Class Schedule:  Spring 2024

EMG 231 3

Description: Builds upon the foundation laid through EMG 131 and provides students with specific knowledge required to professionally handle emergency as well as non-emergency calls for service in the public safety environment. At the conclusion of this course, students will possess a basic understanding of the role, responsibility and equipment utilized by telecommunicators to accomplish their mission.

Prerequisite: EMG 131 with a grade of C or better.

Class Schedule:  Spring 2024

Gainful Employment

Non-financial aid eligible program.
Last Updated: 11/13/23