How to File a Complaint
The College offers a variety of avenues for formal complaint procedures, depending
on the nature of the complaint. First, it is important to remember that if a situation
can be managed through office management techniques, that is preferable since it enables
you give the student timely feedback about their behavior. If the situation is egregious
(involves a threat to physical safety or significant disruption that can't be managed),
consider one of the following:
- If the incident requires an immediate response, contact the Harper College Police Department at 847.925.6330. Examples include:
- A person or student with a weapon
- A person or student who appears intoxicated or in a similarly altered state of mind
- An unknown person who is a significant disruption to the campus
- To report a crime
- Other concerns can be reported online through Behavioral Incident (HEAT) Report form for review and response by the College. The information will be reviewed and
routed to the appropriate College entity: possible threats will be forwarded to HEAT
and all other incidents of student behavior will be reviewed by the Student Conduct
Officer. Examples of incidents to report include:
- A person who jokes about bombing the College or shooting someone
- A student who is not complying with your clearly communicated instructions
- Harassment or aggressive behavior
- Students who engage in theft, disruption, or other policy violations
- Students who engage in sexual misconduct
Review the Tips for Documenting Incidents for more information. It is most helpful for reports to be made in first-person and
in a timely fashion. Feel free to consult with your supervisor, but please keep in
mind that the timeliness of the report may be critical to investigation and/or resolution
of the issue.
