How to File a Complaint
The College offers a variety of avenues for formal complaint procedures, depending
on the nature of the complaint. First, it is important to remember that if a situation
can be managed through office management techniques, that is preferable since it enables
you give the student timely feedback about their behavior. If the situation is egregious
(involves a threat to physical safety or significant disruption that can't be managed),
consider one of the following:
- If the incident requires an immediate response, contact the Harper College Police Department at 847-925-6330. Examples include:
- A person or student with a weapon
- A person or student who appears intoxicated or in a similarly altered state of mind
- An unknown person who is a significant disruption to the campus
- To report a crime
- Other concerns can be reported online for review and response by the College. The information will be reviewed and routed
to the appropriate College entity: possible threats will be forwarded to HEAT and
all other incidents of student behavior will be reviewed by the Student Conduct Officer.
Examples of incidents to report include:
- A person who jokes about bombing the College or shooting someone
- A student who is not complying with your clearly communicated instructions
- Harassment or aggressive behavior
- Students who engage in theft, disruption, or other policy violations
- Students who engage in sexual misconduct
Review the Tips for Documenting Incidents for more information. It is most helpful for reports to be made in first-person and
in a timely fashion. Feel free to consult with your supervisor, but please keep in
mind that the timeliness of the report may be critical to investigation and/or resolution
of the issue.
