Computer Support Technician Certificate

Computer Support Technician Certificate at Harper College

Learn to install, configure, maintain and troubleshoot computer systems

Program facts business icon


  • Credit hours: 9
  • Stackable to degree: Yes
  • Potential job outcomes: Computer support technician

Get the experience needed to launch a career as a computer support technician with this nine-credit-hour certificate program. You’ll receive an overview on installing, configuring, maintaining and troubleshooting computer hardware and operating systems. Upon completion of this program, you’ll be ready to take the CompTIA IT Fundamentals and A+ certification exams and qualify for entry-level jobs as a computer support technician.

Courses include IT fundamentals, A+ hardware and A+ operating systems technologies. All classes are taught by multidisciplinary faculty who are experts in their fields. Many courses are offered online or in blended formats, giving you added flexibility.

Harper College features three large open computer labs that are staffed with certified IT Student Support Assistants who can assist with CIS, CAS and NET coursework. Credit by proficiency exams are also offered for select CIS and NET courses. If you choose to continue your education, you can complete an Information Technology AAS Degree at Harper.

Certificate program requirements

This 9 credit-hour certificate program provides students with experience installing, configuring, maintaining and troubleshooting computer hardware and operating systems. These courses will help students prepare for the CompTIA IT Fundamentals and A+ certification exams and qualify for entry-level jobs as computer support technicians.

Required:

Number Course Title Credits
NET 105 3

Description: Provides students with a hands-on introduction to operating systems and related concepts. Includes hardware, software, file systems, directory structures, files and attributes, text editors, applications, and maintenance. Compares and contrasts GUI and command line interfaces in a variety of current operating systems.

NET 111 3

Description: Provides students with experience installing, configuring, maintaining, upgrading, diagnosing, troubleshooting, and networking recent and current personal computer hardware.

Prerequisite: NET 105 with a grade of C or better or concurrent enrollment.

NET 112 3

Description: Provides students with experience installing, configuring, upgrading, diagnosing, troubleshooting, and networking recent and current personal computer operating systems.

Prerequisite: NET 105 with a grade of C or better or concurrent enrollment.

Resources

Next steps

For more information about this program, contact Admission Outreach at 847.925.6700, or submit a request information form. You can also apply online.

Please note: This program is not eligible for financial aid.