Harper College will be closed on Monday, September 7, in observance of Labor Day.
Program facts 
Prepare for a career as an IT support technician with this certificate program. Get hands-on experience installing, configuring, maintaining and troubleshooting computer hardware, operating systems and basic network infrastructure, and learn how to provide high-quality end-user support. The program will prepare you to take the CompTIA IT Fundamentals, A+, Network+, HDI Desktop Support Technician and ITIL Foundation certification exams. You’ll then qualify for entry-level jobs as computer and network support technicians and service desk representatives.
Take classes in business software packages, IT fundamentals, A+ hardware, A+ operating systems technologies, computer networking and service desk/service management. All courses are taught by multidisciplinary faculty who are experts in their fields. Many courses are offered online or in blended formats, giving you added flexibility.
If you choose to continue your education, you can complete an Information Technology AAS Degree with additional coursework.
This 18 credit-hour certificate program provides students with experience installing, configuring, maintaining and troubleshooting computer hardware, operating systems, and basic network infrastructure, and providing high-quality end-user support. These courses will help students prepare for the CompTIA IT Fundamentals, A+, Network+, HDI Desktop Support Technician, and ITIL Foundation certification exams and qualify for entry-level jobs as computer and network support technicians and service desk representatives.
| Number | Course Title | Credits |
|---|---|---|
| Required | ||
| CAS 160 | Introduction to Business Software Packages | 3 |
| NET 105 | Information Technology Fundamentals | 3 |
| NET 111 | A+ Hardware | 3 |
| NET 112 | A+ Operating Systems Technologies | 3 |
| NET 121 | Computer Networking | 3 |
| NET 201 | Service Desk and Service Management | 3 |
| Total Hours | 18 | |
For more information about IT courses at Harper College, contact Admission Outreach at 847.925.6700, or submit a request information form. You can also apply online.