Health Care Office Manager Degree

Health Care Office Manager Degree at Harper College

Earn a degree in medical office administration

Career options  Education icon


  • Health care office manager
  • Health insurance specialist
  • Medical assistant
  • Medical receptionist

Prepare for a career as a health care office manager with this comprehensive, 60-credit-hour degree program. You’ll develop the skills necessary to manage day-to-day operations of a medical facility. Upon graduation, you can obtain employment in medical offices, clinics, extended care facilities, home health care agencies or various departments with acute-care settings.

You’ll take a variety of courses designed to give you a thorough understanding of health care office management. Areas of study include health care technology and informatics, medical terminology, health care records management, legal and ethical issues in health care, math applications in health care, principles of health insurance billing and health care office management. During the final semester of the program, you’ll also complete a medical office capstone project.

AAS degree program requirements

This 60 credit-hour program is designed for individuals seeking a rewarding career in healthcare as a Health Care Office Manager. Develop the skills necessary to manage the day-to-day office operations of a medical facility. This degree prepares the student for employment in medical offices, clinics, extended care facilities, home health care agencies, or various departments within acute-care settings. For more information attend a Health Career Information Session or schedule an appointment with your Student Development Faculty Counselor.

FIRST SEMESTER:

A grade of C or better is required in all BIO, HSC and MOA courses.

Number Course Title Credits Category
BIO 135 4 Natural Science

Description: Surveys the human body, with emphasis on basic physical and chemical concepts, anatomy, physiology and embryology. Designed to meet the needs of students in certain allied health career programs. Knowledge of high school biology is assumed. (NOTE: Not Lab science credit.)

ENG 101 3 Communications

Description: Emphasizes the writing of expository prose. Introduction to the critical reading of nonfiction prose. IAI C1 900

Prerequisite: ENG 100 with a grade of C or better. Other placement options. ENG_Placement_Grid.pdf ESL students need one of the following options: ESL 073 and ESL 074 with grades of B or better; ESL 073 and ESL 086 with grades of B or better; ESL 073 and ESL 099 with grades of B or better; ESL 073 with required writing placement test score; or ESL 074 with required reading placement test score.

HSC 104 2 Program Requirement

Description: Introduces student to informatics and the use of technology in health care delivery systems. This includes a review of hardware and software, and an in-depth look at hospital/health care-based user interfaces, data bases, telecommunications and networks, and healthcare-based information systems. Also includes research methods and patient education via computers.

HSC 105 2 Program Requirement

Description: Familiarizes student to the health care delivery system including an introduction to the organization, structure, function and issues related to the health care environment. Emphasis placed on the importance of effective communication skills for health care professionals, team building, professionalism and diversity in the health care center.

HSC 112 2 Program Requirement

Description: Emphasizes the origin and the basic structure of medical words, including prefixes, suffixes, word roots, combining forms and plurals. Offers pronunciation, spelling, and definition of medical terms based on the body systems approach. Emphasis on rendering a professional vocabulary required for work in the health care field.

MOA 145 2 Program Requirement

Description: Introduces types of patient-care records prepared and maintained by health care personnel. Includes elements of records, record keeping, medical records ethics and confidentiality, correction techniques and use of health care references, with transcription and computer applications. Electronic Medical Records (EMR) is introduced. Beginning transcription techniques including grammar, punctuation and proof-reading skills are emphasized. Basic keyboarding skills and knowledge of Microsoft Word are necessary for this course.

Prerequisite: Prior or concurrent enrollment in ENG 101, and HSC 112 with a grade of C or better.

SECOND SEMESTER:

A grade of C or better is required in all BIO, HSC and MOA courses.

Number Course Title Credits Category
BIO 136 3 Natural Science

Description: Surveys the nature of human disease with emphasis on the functional disturbances within the body systems. Designed to meet the needs of students in certain allied health career programs. Knowledge of high school biology assumed. (NOTE: Not Lab science credit.)

HSC 213 2 Program Requirement

Description: Introduces the legal and ethical issues that pertain to various health care delivery settings. Discusses how these issues impact the health care practitioner in a diverse culture. Practices and standards are discussed as they relate to professional behavior and ethical decision-making.

MGT 111 3 Program Requirement

Description: Introduces the nature of business and the environment in which it operates. Forms of business ownership, introduction to operative and facilitating facets of business operation, management, marketing, accounting, statistics, business law, finance, investments, insurance and labor-management relations.

MOA 150 1 Program Requirement

Description: Develops skill necessary to calculate medication dosages and solutions using the metric system. A basic math ability, including decimals, fractions and percentages, is necessary to be successful in this course.

MOA 235 3 Program Requirement

Description: Offers development of skills in medical front office procedures used in a health care facility. Emphasizes patient relations in health care by using office simulations including computer programs with introduction to electronic medical records. Strong emphasis on cultural diversity issues and application in the health care field.

Prerequisite: HSC 112 and MOA 145 with grades of C or better.

Elective1 3 Program Requirement

THIRD SEMESTER:

A grade of C or better is required in all MOA courses.

Number Course Title Credits Category
MGT 150 3 Mathematics

Description: Introduces arithmetic as a tool of business. Topics include fractions, decimals and percentages, computations of interest, bank discounts, depreciation, commissions, compound interest, payrolls and taxes and graph and chart design. Students must score satisfactorily on a mathematics placement test prior to registering for this course.

Prerequisite: Placement options. Math_Placement_Grid.pdf

MGT 270 3 Program Requirement

Description: Presents the theory and major functions of management and describes the role of the manager. Major concepts in organization are developed along with an understanding of the decision-making process and consideration of the human factor in management.

Prerequisite: MGT 111.

MOA 195 3 Program Requirement

Description: Explores and compares major types of health insurance contracts and describes benefits and limitations. Provides practice in processing insurance claim forms (CMS-1500). Current Procedural Terminology (CPT) and International Classification of Disease (ICD) coding techniques are introduced. Emphasis is on insurance rules and regulations including Medicare and Medicaid, claim submission, reimbursement and collections.

Prerequisite: BIO 135 and HSC 112 with grades of C or better.

MOA 245 3 Program Requirement

Description: Introduces the qualities of a health care office supervisor necessary to effectively manage the physician's office, clinic or other health care facility. Includes human relations skills, personnel recruitment, coordinating and supervising office personnel, office facilities, the office policy manual, records management, patient education and time management. Class focuses on teaching the student how to be a supervisor but also how to work with and interact with their own supervisor(s).

Prerequisite: MOA 215 or MOA 235 with grades of C or better.

SPE 101 3 Communications

Description: Theory and practice of oral communications. Development of poise, confidence and skill in speech organization and delivery. Emphasis on frequent speaking, development of standards of criticism and selection and organization of material. IAI C2 900

FOURTH SEMESTER:

A grade of C or better is required in all MOA courses.

Number Course Title Credits Category
MOA 299 3 Program Requirement

Description: Guides the development of a capstone project and integrates theory and skills from MOA coursework. Discusses medical office management issues and methodologies and puts them into practice. Preparation of practice management file including policies and procedures and personnel files.

Prerequisite: MGT 111, MGT 270 and MOA 235 with grades of C or better.

PSY 101 3 Social and Behavioral Science

Description: Investigates human and animal behavior with emphasis on the scientific nature of contemporary and classic psychological investigation. Emphasizes psychological theories, principles, and research applications. Introduces the divisions of the American Psychological Association. References biological processes, sensation, perception, learning, memory, thinking, emotional life, mental disorders, intelligence, aptitude, personality, development, daily life and everyday problems. IAI S6 900

Humanities or Social and Behavioral Science+ 3 Humanities or Social and Behavioral Science
Electives1 6 Program Requirement

1 - Select nine credit hours from the following courses: CIS 101, HIT 196, HIT 197, HSC 106, HSC 225 or LNG 225, MGT 205, MGT 265, MGT 280.

+ - Students need to choose a course to meet this requirement that also meets the World Cultures and Diversity graduation requirement. See full list of AAS General Education Electives.

Program learning outcomes

Program outcomes for graduates of the Health Care Office Manager Degree include:

  • Understand the functions of medical office management.
  • Communicate effectively with employees, patients and all
    members of the healthcare team.
  • Use interpersonal and communication skills to build and
    maintain cooperative working relationships.
  • Demonstrate knowledge of general management functions.
  • Demonstrate knowledge of bookkeeping, insurance,
    collections and managed care systems.
  • Demonstrate knowledge of medical office health and
    safety regulations.
  • Demonstrate an understanding of the medicolegal implications
    and responsibilities related to the functioning of a medical office.
  • Perform operational and maintenance functions; i.e., inventory
    of supplies and equipment, routine maintenance of equipment.
  • Utilize computer software to maintain office systems.

Related programs

Students interested in medical office administration may also be interested in:

Resources

Next steps

For more information about the Health Care Office Manager program, contact Admission Outreach at 847.925.6700, or submit a request information form. You can also apply online.