Social Commerce and Sales Certificate

Connect with consumers through effective sales strategies and marketing

Program facts  Business icon


  • Credit hours: 18
  • Stackable to degree: No
  • Potential job outcomes: Account representative, marketing associate, sales associate

Prepare for a career in sales management with this 18-credit-hour certificate program. This is an ideal program for individuals interested in obtaining entry-level sales positions, along with people who want to expand their selling and account servicing skills.

Take classes in business organization, principles of professional selling, sales management, advanced sales strategies, business law, organizational behavior, marketing and consumer buying behavior. With a 19:1 student-to-faculty ratio, Harper College’s business programs give you the opportunity to work closely with faculty and receive personal attention in the classroom. Get additional experience outside of class by participating in the Business Club or other student organizations.

Completing this certificate program is a convenient and affordable way to determine whether a career in social commerce and sales is right for you. Some students may qualify to graduate debt-free by participating in Harper’s Sales and Retail Management Apprenticeship program.

Certificate program requirements

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This 21 credit-hour certificate program is designed to provide in-service and pre-service training and development for professional sales and sales management personnel representing manufacturers, service marketers, wholesalers and retailers. Through the selection of courses, this program can satisfy both the career needs of individuals seeking to develop and expand their selling and account servicing skills and individuals preparing for sales management responsibilities. This certificate program would be especially appropriate for individuals who are entering the professional field without a formal sales or marketing education.

To achieve an individualized program designed to complement the student's industrial and educational background, the selection of electives should be made in consultation with the coordinator.

The Associate in Applied Science in Business Administration includes a specialized study area for Social Commerce and Sales. Please refer to Business Administration in this section of the catalog if you are interested in pursuing a degree in this discipline.

Required:

Number Course Title Credits
MGT 111 or

Description: Introduces the nature of business and the environment in which it operates. Forms of business ownership, introduction to operative and facilitating facets of business operation, management, marketing, accounting, statistics, business law, finance, investments, insurance and labor-management relations.

Class Schedule:  Summer 2019 | Fall 2019

MGT 154 3

Description: Investigates positives and negatives of entrepreneurship and the process of concept to new venture. Analyzes typical venture errors and focuses on strategic management. Evaluates business ownership and franchising, pricing strategies, financing, location selection and human capital management. Discovers personal leadership traits. Assesses the personal entrepreneurial mindset.

Class Schedule:  Summer 2019 | Fall 2019

MKT 140 3

Description: Focuses upon the principal factors of successful selling of goods or ideas. Examines buying motives, sales psychology, customer approach and sales techniques.

Class Schedule:  Summer 2019 | Fall 2019

MKT 145 3

Description: Focuses on how to source, identify and evaluate prospective customers and consumers. Identifies the uses various tools and techniques to distinguish and assess likely sources for new customers and convert customers into buyers to beat the competition.

Class Schedule:  Summer 2019 | Fall 2019

MKT 180 3

Description: Introduces the fundamental skills needed to develop Web-appropriate written content that can be leveraged for strategic marketing purposes on multiple digital platforms. Evaluates platform requirements and explains the nuances of multimedia writing. Presents techniques to identify success metrics, assess and report content performance and make data-driven recommendations. Recommended preparation: ENG 101 or placement options into ENG 101. ENG_Placement_Grid.pdf

Class Schedule:  Summer 2019 | Fall 2019

MKT 242 3

Description: Emphasizes the principles, components and processes of marketing and sales for creating and sustaining a competitive advantage to consistently beat the competition. Identifies and evaluates how to develop and retain a competitive advantage in the rapidly changing business environment.

Class Schedule:  Summer 2019 | Fall 2019

MKT 243 3

Description: Provides an introduction to social commerce and how to use the major social platforms on a smartphone to market and increase sales. Reviews sales initiatives including programs and alerts to increase sales with targeted customers. Explains the importance of using reward programs in social commerce to increase sales, referrals and customer loyalty.

Class Schedule:  Summer 2019 | Fall 2019

Electives: Select three credit hours from the following courses:

Number Course Title Credits
ACC 211 3

Description: Presents the history of the source of law, civil and criminal wrongs, law of contracts, agency, employment, property, and related topics. Problems and case materials are used. (NOTE: Transfer students should check with the school they will be transferring to regarding the transferability of this course.)

Class Schedule:  Summer 2019 | Fall 2019

MKT 217 3

Description: Purposes of advertising, how advertisements are prepared and delivered in media, and how effectiveness of advertising is measured and evaluated in relation to the selling and marketing process. IAI MC 912

Class Schedule:  Summer 2019 | Fall 2019

MKT 247 3

Description: Reviews and analyzes areas of consumer and organizational buying behavior that guide marketing management decisions. The focus of the course will be directed toward the application of concepts on buying behavior to specific functional areas of marketing management in both the industrial and consumer markets.

Class Schedule:  Summer 2019 | Fall 2019

MKT 252 3

Description: Presents techniques on how to design, maintain, and market effective digital storefronts. Focuses on communicating, selling, and providing content to Web-based stores and other Internet businesses.

Class Schedule:  Summer 2019 | Fall 2019