Frequently Asked Questions
The Foglia Foundation Health and Recreation Center (a partnership between Harper College, Northwest Community Healthcare and Palatine Park District) is open. We may need to adapt our plans to help protect the community’s health and safety. Learn more about Harper’s COVID-19 response on our advisory page.
What areas of the Health and Recreation Center are open to those who have active memberships?
Monday - Thursday: 5:30 a.m. – 10 p.m.
Friday: 5:30 a.m. – 9 p.m.
Saturday: 6 a.m. – 5 p.m.
Sunday: 8 a.m. – 4 p.m.
Harper College – Facemask Guidelines
What is the facemask guidelines for Harper College campus?
Facemasks are no longer required.
Fitness Floor and Elevated Track
When are the fitness floor and elevated track open at the Health and Recreation Center?
- Monday - Thursday: 5:30 a.m. - 10 p.m.
- Friday: 5:30 a.m. - 9 p.m.
- Saturday: 6 a.m. - 5 p.m.
- Sunday: 8 a.m. - 4 p.m.
Can I access the water fountains at the Health and Recreation Center?
Yes, all water fountains are working at the Health and Recreation Center.
Indoor Pool with Limited Lap Swimming
When is the indoor pool open for lap swimming/water walking at the Health and Recreation Center?
- Monday - Thursday: 5:30 a.m. - 9:30 p.m.
- Friday: 5:30 a.m. - 8:30 p.m.
- Saturday: 6 a.m. - 5:30 p.m.
- Sunday: 8 a.m. - 3:30 p.m
Can I access the locker rooms, showers and use the towel service?
The main/open locker rooms and showers are available and our towel service is available.
If I have a current Palatine Park District Annual Indoor Pool Pass, do I have access
to lap swimming/water walking?
Yes, PPD Annual Indoor Pool Pass holders have access to the pool for lap swimming and water walking. For more information on renewing or purchasing a PPD Annual Pool Pass please visit Annual Indoor Pool Pass.
As a Harper College student, how do I activate my free membership at the Health and
Please stop at the welcome desk at the Health and Recreation Center upon your first visit to sign our waiver, take a photo and complete the activation process for your membership. Please bring your Harper College ID or government-issued photo ID to verify your identity.
The Health and Recreation Center observes your status and enrollment according to Harper College registration files. If the Health and Recreation Center records state that you have a different status than you claim, this will need to be addressed with the Office of the Registrar.
*Note: Qualifications and restrictions may apply, please stop by the Health and Recreation Center welcome desk for more information. Students under the age of 18, will require a parental/guardian signature on the facility waiver prior to using the facility.
Community and Employee Memberships
If I did not cancel my Health and Recreation Center membership, is it still active?
Yes, if you did not cancel your membership, receive a refund and/or have an outstanding balance, your membership is active. It was automatically paused on March 16, 2020 and your billing will resume on July 1. Depending on your membership type adjustments were made as follows:
- Monthly Memberships
If you had an active monthly membership as of March 16, 2020 your membership was paused and you will not be billed for the months in which the facility is closed. Prorated refunds for the second half of March will not be issued. Monthly billing will resume on July 1.
- Annual Memberships
We will be adjusting the expiration dates for all annual memberships. The expiration dates will be extended by the amount of time the facility remains closed. Billing will resume on July 1.
- Employee Payroll Deduction for Monthly Memberships
If you had an active monthly membership as of March 16, 2020 your membership was paused and you will not have a payroll deduction for the months the facility is closed. Prorated refunds for the second half of March will not be issued. Monthly payroll deductions will resume on July 1.
As a Health and Recreation Center active member (community or employee), how do I
gain access to the open areas of the Health and Recreation Center?
You can use your Health and Recreation Center key tag or download our Health and Recreation Center APP. If you are not sure if your membership is active, please contact our Welcome Desk at (847) 925-6825.
As a Health and Recreation Center active member (community or employee), what dates
can I use the facility before billing resumes?
If you were an active member you have access to the facility and monthly billing resumes on begins July 1.
What about other monthly charges like locker rental fees?
All monthly charges on membership accounts have been paused. We will update accordingly depending on the length of the closure for all monthly and annual locker rentals. Billing is scheduled to start July 1.
Can I still make a transaction or pay off an outstanding balance during the closure?
Yes, your online membership portal is still accessible if you would like to pay off any outstanding balances. You can also update any expired or cancelled credit cards through your online membership portal as usual.
If I do not have an active membership with the Health and Recreation Center, can I
sign up for a membership?
We are currently selling new memberships. Please stop by the welcome desk at the Health and recreation Center.
Campus Recreation Programming
Are you offering virtual workouts or exercise programs and challenges?
Yes, we are offering a limited number of virtual workouts to keep you healthy and fit. These are free and open to the general public until further notice.
Are you offering in-person group exercise classes?
In-person group exercise classes are available to active members of the Health and Recreation Center.
What happened to my outstanding personal training sessions?
All open personal training sessions will remain active and expiration dates will be extended. At this time, we do not have an exact date for reopening the remaining areas of the facility. If you have a question related to your personal training sessions, please contact Laura Crisman, Asst. Director of Programs and Communications at email@example.com.
Are the Health and Recreation Center professional staff still working?
Yes, the Health and Recreation professional staff are working at the facility. For staff contact information, please visit our Staff page.
Request a Refund
To request a refund for memberships, locker rentals and personal training please complete our online form here. Refunds generally take 7 to 10 business days to process.
Palatine Park District Programming
Will Palatine Park District programming continue at the Health and Recreation Center?
Palatine Park District programming held at the Health and Recreation Center is resuming in a phased plan. For a full list of programs, please visit the Palatine Park District website.
Are you accepting facility rental requests for the fall?
If your organization would like to make a rental request for summer or fall, please contact Veronica Tantoco at firstname.lastname@example.org.Your rental request is not a guarantee of space, nor an obligation to rent; instead it is an interest in the space, if rentals open for summer or fall.
Other Health and Recreation Center Questions
If you have any questions related to the Health and Recreation Center or the Department of Campus Recreation, please email Julie Bearden, Director, at email@example.com.