Frequently Asked Questions

COVID-19 Phased Reopening

As Illinois continues to relax restrictions, the Foglia Foundation Health and Recreation Center (a partnership between Harper College, Northwest Community Healthcare and Palatine Park District) has begun a phased reopening plan. Our phased plan includes limited capacities, and modified hours. This will provide us time to monitor the effectiveness of our procedures and make necessary adjustments. We may need to adapt our plans as the situation evolves to help protect the community’s health and safety. Thank you for your patience and understanding. Learn more about Harper’s COVID-19 response on our advisory page.

What areas of the Health and Recreation Center are open to members who have activated their membership?

New Facility Hours Effective June 14 (no reservations are required for the fitness center, track and lap swim)

Monday - Thursday: 6 a.m. - 9 p.m.
Friday: 6 a.m. - 8 p.m.
Saturday: 6 a.m. - 1 p.m.
Sunday: Closed

Previously Opened

Palatine Park District Programming Program Registration
NCH Outpatient Care Center
Harper College Athletics

Harper College – Facemask Guidelines

What is the facemask guidelines for Harper College campus?
Everyone coming to Harper College’s campus must wear a facemask when they are inside buildings, as well as outdoors when 6-foot social distancing cannot be maintained. We wear masks to protect others. Working together, we can ensure a safe environment for all. Masks worn on campus at Harper College must be two or more layers of breathable fabric, completely cover the nose and mouth, and fit snugly against the sides of the face with no gaps. Gaiters and masks with valves are not acceptable. Disposable masks are available at screening stations.

Fitness Floor and Elevated Track

When are the fitness floor and elevated track open at the Health and Recreation Center?

Beginning June 14 (no reservations are required for the fitness center, elevated track and lap swim):

Monday - Thursday: 6 a.m. - 8 p.m.
Friday: 6 a.m. - 9 p.m.
Saturday: 6 a.m. - 1 p.m.
Sunday: Closed

Can I access the locker rooms, showers and use the towel service?
Due to current COVID-19 restrictions, the main/open locker rooms and showers are available to pool users only. Towel service is not available until further notice.

Can I access the water fountains at the Health and Recreation Center?
Due to current COVID-19 restrictions, only the water bottle filling stations are available at this time. Please bring your own refillable water bottle.

Will all large and small equipment be available for use?
Due to current COVID-19 restrictions, the fitness floor and track will follow social distancing guidelines. The maximum capacity for the fitness floor is forty (40) persons and eight (8) on the track. Some small and large equipment may not be available on the fitness floor.

Indoor Pool with Limited Lap Swimming

When is the indoor pool open for lap swimming/water walking at the Health and Recreation Center?

Monday - Thursday: 6 a.m. - 8:30 p.m.
Friday: 6 a.m. - 7:30 p.m.
Saturday: 6 a.m. - 12:30 p.m.
Sunday: Closed

Can I access the locker rooms, showers and use the towel service?
Effective May 3, the main/open locker rooms and showers are available to pool users only. Towel service is not available until further notice.

If I have a current Palatine Park District Annual Indoor Pool Pass, do I have access to lap swimming/water walking?
Yes, PPD Annual Indoor Pool Pass holders have access to the pool for lap swimming and water walking. For more information on renewing or purchasing a PPD Annual Pool Pass please visit Annual Indoor Pool Pass.

Student Memberships

As a Harper College student, how do I activate my free membership at the Health and Recreation Center?

Please stop at the welcome desk at the Health and Recreation Center upon your first visit to sign our waiver, take a photo and complete the activation process for your membership. Please bring your Harper College ID or government-issued photo ID to verify your identity.

The Health and Recreation Center observes your status and enrollment according to Harper College registration files. If the Health and Recreation Center records state that you have a different status than you claim, this will need to be addressed with the Office of the Registrar.

*Note: Qualifications and restrictions may apply, please stop by the Health and Recreation Center welcome desk for more information. Students under the age of 18, will require a parental/guardian signature on the facility waiver prior to using the facility.

I attended Harper College in 2020 or the Spring 2021, do I have access to the Health and Recreation Center?
Yes, if you attended Harper in 2020 (spring, summer, fall) or Spring 2021, you have access from February 22 through August 22.

I am attending Harper College in Summer 2021, will I have access to the Health and Recreation Center?
Yes, if you are attending Harper for the summer 2021 term, you will have access from May 24 through August 22.

Community and Employee Memberships

If I did not cancel my Health and Recreation Center membership, is it still active?
Yes, if you did not cancel your membership, receive a refund and/or have an outstanding balance, your membership is active. It was automatically paused on March 16, 2020 and your billing will resume on July 1. Depending on your membership type adjustments were made as follows:

Monthly Memberships
If you had an active monthly membership as of March 16, 2020 your membership was paused and you will not be billed for the months in which the facility is closed. Prorated refunds for the second half of March will not be issued. Monthly billing will resume on July 1.
Annual Memberships
We will be adjusting the expiration dates for all annual memberships. The expiration dates will be extended by the amount of time the facility remains closed. Billing will resume on July 1.
Employee Payroll Deduction for Monthly Memberships
If you had an active monthly membership as of March 16, 2020 your membership was paused and you will not have a payroll deduction for the months the facility is closed. Prorated refunds for the second half of March will not be issued. Monthly payroll deductions will resume on July 1.

As a Health and Recreation Center active member (community or employee), how do I gain access to the open areas of the Health and Recreation Center?
You can use your Health and Recreation Center key tag or download our Health and Recreation Center APP. If you are not sure if your membership is active, please contact our Welcome Desk at (847) 925-6825.

As a Health and Recreation Center active member (community or employee), what dates can I use the facility before billing resumes?
If you were an active member you have access to the facility and monthly billing resumes on begins July 1.

What about other monthly charges like locker rental fees?
All monthly charges on membership accounts have been paused. We will update accordingly depending on the length of the closure for all monthly and annual locker rentals. Billing is scheduled to start July 1.

Can I still make a transaction or pay off an outstanding balance during the closure?
Yes, your online membership portal is still accessible if you would like to pay off any outstanding balances. You can also update any expired or cancelled credit cards through your online membership portal as usual.

If I do not have an active membership with the Health and Recreation Center, can I sign up for a membership?
We are currently selling new memberships. Please stop by the welcome desk at the Health and recreation Center.

Campus Recreation Programming

Are you offering virtual workouts or exercise programs and challenges?
Yes, we are offering a limited quantity of virtual workouts to keep you healthy and fit. These are free and open to the general public until further notice.

When do in-person group exercise classes start?
In-person group exercise classes began on Monday, June 7. In-person classes are available to active members of the Health and Recreation Center.

What happened to my outstanding personal training sessions?
All open personal training sessions will remain active and expiration dates will be extended. At this time, we do not have an exact date for reopening the remaining areas of the facility. If you have a question related to your personal training sessions, please contact Laura Crisman, Asst. Director of Programs and Communications at lcrisman@harpercollege.edu.

Are the Health and Recreation Center professional staff still working?
Yes, the Health and Recreation professional staff are working at the facility and remotely as needed. For staff contact information, please visit our Staff page.

Request a Refund

To request a refund for memberships, locker rentals and personal training please complete our online form here. Refunds generally take 7 to 10 business days to process.

Palatine Park District Programming

Will Palatine Park District programming continue at the Health and Recreation Center?

Palatine Park District programming held at the Health and Recreation Center is resuming in a phased plan. For a full list of programs, please visit the Palatine Park District website.

For aquatic questions, please contact Anthony DeMichael at ademichael@palatineparks.org. For fitness programming questions, please contact Alison Shariatzadeh at ashariatzadeh@palatineparks.org.

Facility Rentals

Are you accepting facility rental requests for summer and fall?

If your organization would like to make a rental request for summer or fall, please contact Veronica Tantoco at vtantoco@harpercollege.edu.Your rental request is not a guarantee of space, nor an obligation to rent; instead it is an interest in the space, if rentals open for summer or fall.

Other Health and Recreation Center Questions
If you have any questions related to the Health and Recreation Center or the Department of Campus Recreation, please email Julie Bearden, Director, at jbearden@harpercollege.edu.

Updated 7/21/2021