Professional and Staff Development

• Building Your Business Network           
• Caring for Customers
• Conflict Resolution     
• Creating Stellar Customer Relations
• Dazzling Your Customers
• Email Etiquette
• Embracing Change
• Expanding Customer Relationships
• Harassment Prevention
• How to Have a Courageous Conversation
• Imports and Exports
• Listening Techniques
• Occupational Spanish, German
• Positive Responses to Negative Situations
• Quality at Work
• Stress Management
• Time Management
• Writing for Business

• Behavioral Styles in the Workplace: Assessments
• Business Writing
• Practical Time Management
• Reaching for Stellar Service

Staff Development Training starts at $1,600/per group/per day

Prices are based on standardized training presentations for groups up to 18 participants and may vary depending on, but not limited to, customization, larger groups, on-site versus classroom training and materials required for some specialized training.

Other Business Services and training options from Harper College:

• Individual professional development training
• Own a small business? Click here for training offered to groups of four or less people.
• Wojcik Conference Center: An ideal location for your next meeting or event.