Refunds are not processed until the 100% refund period for the semester has passed.
The Business Office, in Building A, Room 214, will process refunds within 14 calendar days after a credit balance is on a student's account, assuming it was paid with guaranteed funds.
To be eligible for a refund, students must drop during the 100% refund period. Refund and withdraw dates may vary per class, depending on the end date of the section within each Part of Term and are listed on the Important Financial Aid and Registration Dates page. Refund deadlines will also be listed on the course schedule and the student's schedule on the Registration and Records page of the MyHarper Portal. Students who do not attend class and who do not officially drop a class(es) will not receive any refund and are subject to an F grade.
If payment was made using a credit/debit card, the refund will be applied to the credit/debit card account from which the payment originated as long as the refund is within 75 days of the payment date.
If payment was made with cash, personal check, or electronic ACH, the refund will be in the form of a check or direct deposit. The direct deposit needs to be established at least one week prior to a refund being issued to ensure that the refund is directed to the correct location.
Direct Deposit forms are available in the Business Office and are printable off of the MyHarper Portal under the Finances page. Complete the form, attach a voided check, and either deliver it to the Business Office in Building A, Room 214, Monday through Thursday 8am to 5pm and Friday 8am to 4:30pm, or fax it to the Business Office at 847.925.6052 with a photo ID.
- Please remember that you must notify the Business Office, in writing, of any change in your bank account
- The bank account must have the students name on it.
- The Direct Deposit form will not be accepted if it is emailed or mailed to the Business Office.
When a refund is issued, a notification email is sent to the email address provided upon signing up for direct deposit.
Direct deposit funds normally take a minimum of 3 business days to reach the bank account once the refund has been processed.
Excess Financial Aid
Refunds that are issued due to having excess Financial Aid will be issued as a check or direct deposit within 10 business days of the credit showing on the student account. Students will have needed to opt in for the direct deposit at least one week prior to the disbursement of the Financial Aid. If a student paid for their courses with a credit card and received a non-loan financial aid disbursement later, that refund will be applied to the credit card that was used to the extent of the original payment as long as it is within the 75 days since the payment was made. Student Loans will be processed within the federal regulation of 3 business days after the loans are applied to the student account.